Return, Refund & Cancellation Policy
This page outlines the guidelines regarding order adjustments, returns, transit damage reports, and cancellations. It details the non-refundable nature of custom and semi-custom production lines once manufacturing begins, as well as the 14-day return window and restocking terms for unboxing quick-ship stock items. Reviewing these rules ensures clarity on how order changes, returns, or freight damage reports are handled.
Last Updated: August 2026
1. Custom & Semi-Custom Orders (Final Sale)
All orders placed through our semi-custom and custom production lines (Pioneer Cabinetry, Wellborn Estate Collection, Kith Kitchens) as well as custom-painted finishes (Sherwin-Williams/Benjamin Moore matches) and factory-modified cabinets are manufactured to project specifications. These items are strictly non-cancellable, non-returnable, and non-refundable once production has commenced.
2. In-Stock Ridge Quick-Ship Returns
Unopened, uninstalled stock cabinets from our Ridge Quick-Ship Shaker collection may be returned within fourteen (14) days of delivery or warehouse pickup. Returned items are subject to physical inspection at our Ferndale fulfillment hub and will incur a 20% restocking fee. The customer is responsible for return transport to 2300 Gainsboro, Ferndale, MI 48220.
3. Freight Damage & Defect Claims
Visible box damage or missing pieces must be reported to Ridge Cabinetry within 48 hours of jobsite drop-off by emailing photos and order numbers to sales@ridgecabinetry.com. Replacement parts or doors for freight-damaged items will be expedited immediately.
Ready to Transform Your Kitchen or Bath?
Get started with completely complimentary design and planning support:
- Free On-Site Laser Measurement: Exact field dimensions to guarantee a flawless fit.
- 3D CAD Renderings: Visualize your door style, finish, and layout before ordering.
- Flexible Supply Options: From material-only jobsite delivery to full-service design management.
Get started with completely complimentary design and planning support:
Free ON-Site Laser Measurement
Flexible Supply Options
3D CAD Renderings
Classic white shaker, modern details. 🤍
Another Royal Oak flup brought to life by a local builder. We love how elegant this bathroom turned out.
Ready to start your new project? Reach out to us today to get started!
#ridgecabinetry #bathroomremodel #houseflip
White Shaker cabinetry creates a clean, versatile foundation—then the details do the elevating. A statement backsplash, polished hardware, upgraded range hood, and carefully selected finishes give this kitchen a more custom feel while keeping the overall design broadly appealing.
For investors, that balance matters: timeless enough to stand the test of time, elevated enough to make the property feel special.
White Shaker as the anchor. Thoughtful details as the difference.
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Timeless, but never boring 🤍
Classic white shaker cabinetry paired with a warm white oak island creates the perfect balance of clean + cozy in this kitchen.
A combination that will look just as good years from now as it does today.
#ridgecabinetry #kitcheninspiration #kitchenrenovation
Come measure a kitchen with me!
This project started with architectural plans, which allowed us to begin the design process early and provide our client with initial layouts and pricing.
Now that the walls are up, we’re on site taking raw measurements and will fine-tune the design to reflect the actual space.
One of the biggest advantages of getting involved before the trades are roughed in? We can intentionally place appliances, plumbing, electrical, and other key elements based on the finalized kitchen design — giving the trades a clear plan to work from.
Design first. Build with intention. 🛠️
#ridgecabinetry #kitchenremodel #newbuildhomes
